Call 0333 567 2615

Leak detection for facilities and property teams

One supplier for a multi-site estate, one report format for every job, and engineers across England, Scotland and Wales. Reactive call-outs and planned programmes.

Call 0333 567 2615

Running leaks across a retail estate means dealing with a different contractor in every region, reports in a different format for every job, and a store manager who has already had the floor lifted before anyone found the source. The leak itself is usually the cheap part. The repeat visits, the closed trading space and the claims that stall for lack of evidence are what cost money.

We give facilities and property teams a single point of contact for leak detection across the estate: 25 engineers based around the country, a fixed report format that your insurer and your regional teams both recognise, and the option of planned surveys on sites with a history of problems. Every job is non-invasive, so stores can usually keep trading while we work.

Where leaks hide in a retail estate.

The usual suspects for this format, in the order we tend to find them.

Ageing incoming mains

Across a portfolio, the biggest water losses are on supply pipes between the meter and the building, under car parks and yards.

Heating and hot water plant

Pressurised systems that need topping up are leaking somewhere. Left alone, it becomes a boiler failure later.

Roofs and rainwater

Flat roofs, box gutters and rooflights across the estate, with the same failure points at every site.

Washrooms and staff areas

Concentrated plumbing with heavy use, and the most common source of internal water damage.

Multi-tenant boundaries

Leaks that cross demises in centres and parades, where the source needs proving before anyone will pay.

Drainage under yards and units

Cracked drains that leak into the ground and undermine slabs and surfaces.

How we work on your premises.

The same non-invasive methods as every job, planned for the way this kind of premises actually runs.

  1. One number for every site

    Store managers, regional teams and your helpdesk all call the same number and get the same service, wherever the site is.

  2. The same report every time

    Cause, location, evidence, work done and recommendations, in the same format for every job, so claims and works orders move faster.

  3. Planned as well as reactive

    For sites with high water bills or repeat problems we can schedule surveys and meter tests so leaks are found before they show.

  4. Stores keep trading

    Every survey is non-invasive, so branches can usually stay open while the engineer works.

What you get from a survey.

Every job ends with the same things: the location, the cause, the evidence and a report you can hand to someone else.

  • A single supplier for leak detection across England, Scotland and Wales
  • One report format for every job, written for insurers and contractors
  • Non-invasive surveys that keep stores trading
  • Planned survey programmes for problem sites
  • A same-visit repair where the job allows, and a clear location for your contractor where it does not

Facilities & property teams: your questions.

What managers in this sector ask before they book.

More questions
Can you cover our whole estate?

Yes. With 25 engineers based across England, Scotland and Wales we cover single sites and national portfolios with the same service.

Do you work with our helpdesk or CAFM system?

We take instructions by phone and email and can work to your job numbers and reporting requirements. Tell us how you need it and we will fit in.

Can you run planned leak surveys rather than waiting for problems?

Yes. Meter tests and surveys on sites with high consumption or a history of leaks find problems before they cause damage or a claim.

How do you handle leaks that cross tenant and landlord boundaries?

We locate the source and record the route the water took, so responsibility is clear from the evidence.

Are you insured and accredited for corporate clients?

We carry £5 million public liability insurance and are accredited by CIPHE, WIAPS, WaterSafe and SPATA. Every engineer has at least ten years’ leak detection experience.

Related services.

Water mains & underground

Supply pipes under car parks, service yards and slab floors. The usual suspect behind a water bill that has quietly doubled.

Find out more

Heating & pipework

Commercial central heating and underfloor systems losing pressure. Tracer gas and thermal imaging find the break with the floor still in place.

Find out more

Roof & ceiling leaks

Flat roofs, rooflights, box gutters and drips from the unit above. We trace the water back to where it gets in, which is rarely where it shows up.

Find out more

Washrooms & staff areas

Customer toilets, staff kitchens and cleaners’ cupboards. Small rooms with a lot of pipework, and the source of most damp patches next door.

Find out more

Speak to the team about your leak.

One call gets a leak engineer moving. Our methods are non-invasive, so there is usually nothing to dig up, and you get a written report ready for your insurer.

Call 0333 567 2615

Engineers across England, Scotland and Wales. £5 million public liability insurance.